Official me888 Documents

Privacy Policy me888 – Data Protection & Privacy for Malaysian Members

Me888 takes the protection of every member's personal data seriously. This Privacy Policy sets out transparently how we collect, use, store, and protect your information as a member of our entertainment platform.

Updated: 1 January 2026 Bahasa Melayu (ms-MY) Applicable in Malaysia SSL 256-bit Protected

Me888's Privacy Commitment to Malaysian Members

Six core pillars of data protection that me888 upholds every day to maintain members' trust

Minimum Data Collection

Me888 only collects data that is strictly necessary for platform operations. We do not request irrelevant personal information and do not retain data beyond the period required for operational and legal compliance purposes.

Bank-Grade Encryption

All personal data and financial transactions of me888 members are protected with 256-bit SSL encryption — the same security technology used by Maybank, CIMB, and Malaysia's major banks. None of your data is transmitted without protection.

No Sale of Data to Third Parties

Me888 has never and will never sell, rent, or disclose members' personal data to any third party for marketing or commercial purposes without your explicit consent. Your data belongs to you — it is not a business asset of ours.

Full Control in Members' Hands

Every me888 member has the full right to access, amend, request a copy of, or apply for the deletion of their personal data at any time. We process such requests within 14 working days through our support channels.

Malaysian Act Compliance

Me888's Privacy Policy is fully compliant with Malaysia's Personal Data Protection Act 2010 (PDPA). We continually update our policy in line with the latest legal developments to ensure the best protection for all members in Malaysia.

Marketing Communications Controls

You may choose to receive or opt out of any marketing communications from me888 at any time via your account settings. Your unsubscribe preference will be actioned immediately and we fully respect your choice.

Introduction & Scope of Privacy Policy
Who we are and why this policy exists

This Privacy Policy is published by me888 ("we", "our platform") and applies to all individuals who use, visit, or register on the me888 online entertainment platform, accessible via me888.wine and all associated domains.

Me888 is an online entertainment and betting platform offering a wide range of games including live casino, Blackjack, Roulette, slots, Sports Betting on badminton, Malaysia Super League football, EPL, e-sports, and more to users in Malaysia. In operating this platform, me888 is required to collect and process certain personal information.

We are committed to processing your personal data responsibly, transparently, and securely. This policy clearly explains what data we collect, why we collect it, how we use it, and your rights in relation to that data.

By registering for or using me888's services, you confirm that you have read and understood this Privacy Policy. If you do not agree, please discontinue use of our platform.

Types of Personal Data Collected
What information me888 collects from you

Me888 only collects data necessary to provide a safe, fair, and efficient service. The following are categories of data we may collect:

Data Category Sample Information Collection Methods
Identification Data Full name, date of birth, MyKad number Registration form & KYC
Contact Data Malaysian phone number, email address Registration form
Financial Data Deposit methods (TnG, GrabPay, DuitNow), transaction records Deposit & withdrawal process
Technical Data IP address, browser type, device used Automatically during use
Activity Data Game history, bets, winnings, losses Me888 platform records
Communication Data Customer support conversations, feedback Live chat, email, WhatsApp

Me888 does not collect sensitive information such as biometric data, health information, religious beliefs, or political views unless explicitly required by applicable Malaysian law.

Purpose of Data Collection and Use
Why me888 collects your information

Every piece of data collected by me888 serves a clear and legitimate purpose. We use your personal data for the following:

  • Account Management: Creating, verifying, and securely managing your me888 member account.
  • Transaction Processing: Processing deposits via Touch 'n Go, GrabPay, DuitNow, FPX, Maybank2u, and other local payment methods, as well as withdrawals of winnings to your account.
  • Identity Verification (KYC): Verifying that you meet the minimum age requirement of 18 years and are acting on your own behalf.
  • Security & Fraud Prevention: Detecting and preventing fraudulent activity, multiple account usage, money laundering, and other security threats.
  • Service Provision: Optimising your gaming experience across Live Casino, Blackjack, Roulette, slots, and Sports Betting.
  • Service Communications: Sending important notifications regarding your account, transactions, promotions, and policy updates.
  • Legal Compliance: Meet compliance obligations under applicable Malaysian law.
  • Platform Improvements: Analysing usage patterns (in aggregate form without individual identification) to improve the quality of me888's services.
Legal Basis for Processing Personal Data
The legal basis on which me888 processes your data

Me888 processes your personal data on the following lawful bases in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA):

  • Consent: You provide consent by registering a me888 account and agreeing to this Privacy Policy. You may withdraw your consent at any time by closing your account.
  • Contract Performance: Processing is required to fulfil the agreement between you and me888 – including processing deposits, crediting winnings, and managing your account.
  • Legitimate Interests: me888 has a legitimate interest in ensuring platform security, preventing fraud, and maintaining fair operations for all members.
  • Legal Compliance: Some processing is required to comply with legal obligations applicable to me888's operations in Malaysia.
Data Sharing with Third Parties
When and with whom your data may be shared

Me888 does not sell or disclose members' personal data to third parties for marketing purposes. However, in the normal course of platform operations, data may be shared with the following limited categories of parties:

  • Payment Service Providers: Touch 'n Go, GrabPay, Boost, ShopeePay, DuitNow, and FPX providers are required to receive minimum transaction information in order to process your deposits and withdrawals. All such providers are subject to their own privacy policies and Malaysian legal obligations.
  • Technology Providers: Technology companies providing the technical infrastructure for the me888 platform may access data on a strictly limited basis and are bound by confidentiality agreements.
  • Game Providers: Companies providing live casino, slots, and table games may receive session data strictly necessary for game operation.
  • Legal Authorities: me888 will disclose data to legitimate Malaysian authorities when required by a court order, warrant, or applicable law.

All third parties dealing with me888 must sign a data protection agreement ensuring that member data is handled to the same security standards as me888.

Data Security Measures
How me888 protects your personal information

Me888 continuously invests in the latest security infrastructure to ensure all members' personal data is protected against unauthorised access, disclosure, alteration, or destruction.

256-bit SSL Encryption

All communications between your browser and me888's servers are fully encrypted.

Secure Servers

Data is stored in data centres secured with both physical and digital access controls.

Staff Access Controls

Only authorised staff with a specific need may access member data.

24/7 Monitoring

Me888's security systems monitor for suspicious activity around the clock.

Two-Factor Authentication

2FA is available for all me888 accounts as an additional layer of security.

Regular Security Audits

Independent audits are conducted regularly to identify and address potential vulnerabilities.

While me888 employs the latest security measures, no system is completely 100% secure. Please notify us immediately if you suspect any unauthorised activity on your account.

Personal Data Retention Period
How long me888 retains your information

Me888 does not retain your personal data longer than necessary for the purposes for which it was collected. Retention periods depend on the type of data and applicable operational or legal requirements:

  • Active Account Data: Retained for as long as your account is active and up to 5 years after account closure for audit and legal compliance purposes.
  • Financial Transaction Records: Retained for a minimum of 7 years from the transaction date, in accordance with Malaysia's Companies Act requirements and anti-money laundering standards.
  • Communication Logs: Customer support conversations are retained for 3 years for service quality and dispute resolution purposes.
  • Technical Data (Server Logs): Retained for a maximum of 12 months for security and technical troubleshooting purposes.
  • Marketing Data: Retained until you unsubscribe from me888 marketing communications.

Once the retention period expires, data will be securely deleted or fully anonymised so that it can no longer be linked to any individual.

Your Rights as a me888 Member
Full control over your personal data

As a me888 member and an individual protected under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding your personal data:

Right of Access

Request a copy of all personal data we hold about you in a readable format.

Right to Rectification

Request corrections to any inaccurate or outdated personal data in your me888 account.

Right to Erasure

Request the deletion of your personal data under certain circumstances, subject to legal requirements.

Right to Restrict Processing

Request that we restrict how we use your data in certain legitimate circumstances.

Right to Object

Object to the processing of your data for direct marketing purposes at any time.

Right to Data Portability

Request a copy of your data in a structured format for transfer to another platform if required.

To exercise any of the above rights, contact me888 by email at support@me888.wine or via 24/7 live chat. We will process your request within 14 business days.

Cookies & Tracking Technologies
How me888 uses cookies on the platform

Me888 uses cookies and similar tracking technologies to enhance your experience on our platform. The following types of cookies are used:

  • Essential Cookies: Required for core platform functions such as login session authentication, account security, and page navigation. These cookies cannot be disabled.
  • Performance Cookies: Collecting information on how you use me888 to help us improve platform performance. All data is gathered in aggregate form without identifying individuals.
  • Functional Cookies: Saving your preferences such as language, display settings, and gaming preferences so you do not need to reconfigure them each time you log in.
  • Analytics Cookies: Helping me888 understand overall platform usage patterns to make better-informed improvement decisions.

You can manage cookie settings through your browser preferences. However, disabling essential cookies may affect the functionality of the me888 platform.

Children's Data Protection
me888's policy on use by minors

Me888 takes the protection of children and minors seriously. Our platform does not direct any services towards individuals under the age of 18 and does not knowingly collect personal data from minors.

If we discover that a minor's personal data has been collected without appropriate parental or guardian verification, we will take immediate steps to delete that data and close the associated account.

If you believe a minor has registered a me888 account, please contact us immediately at support@me888.wine so that prompt action can be taken.

Amendments to the Privacy Policy
How changes will be communicated

Me888 reserves the right to update this Privacy Policy from time to time to reflect changes in our privacy practices, legal requirements, or platform developments. We are committed to notifying all members of any material changes through:

  • In-platform notice upon next login for changes that affect your privacy rights.
  • Email sent to the registered address for significant policy amendments.
  • Update the "Last Updated" date on this page for minor or editorial changes.

We encourage you to review this Privacy Policy periodically. Your continued use of the me888 platform after any amendments are published constitutes your acceptance of the updated Privacy Policy.

Contact Us for Privacy Enquiries
How to reach the me888 privacy team

If you have any questions, concerns, or requests regarding me888's Privacy Policy or how we handle your personal data, we're here to help:

Email

Support@me888.wine – Response within 24 working hours for all privacy enquiries.

Live Chat

Available 24/7 on the me888 platform in Bahasa Malaysia.

The me888 support team is fluent in Bahasa Malaysia and is ready to handle all your privacy enquiries in your native language. No question is too small — we're here to help.

Your Privacy Is Protected at me888 – Join Now!

Over 500,000 members in Malaysia trust me888 with their personal data. Register today and enjoy a world-class entertainment experience in a safe, transparent, and trusted environment.

This Privacy Policy applies to all me888 members. Age limit 18 and above.

Bahasa Melayu